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mrace8 Official Document

Mrace8 Privacy Policy – Transparent & Robust Personal Data Protection for Malaysian Members

At mrace8, your privacy is more than a legal obligation – it is a responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a member of the mrace8 platform.

Effective Date
1 January 2026 – Latest
🔒

Our Privacy Commitment

256-bit SSL encryption for all transactions and data
Fully compliant with Malaysia's PDPA 2010
No sale of data to third parties
Guaranteed data access and correction rights
Regular security audits by independent parties
Immediate notification in the event of a data breach
SSL 256
Encryption Bit Strength
PDPA
Full Compliance
0
Data Sales
24/7
Security Monitoring
500K+
Member Data Protected

Mrace8's Six Pillars of Privacy Protection

How mrace8 keeps the personal information of every Malaysian member safe and protected

Bank-Grade Data Encryption

All data transmitted between your device and mrace8's servers is protected by 256-bit SSL encryption — the same security technology used by leading financial institutions in Malaysia. This means that even if someone were to intercept your data in transit, they would be unable to read its contents without the decryption key held exclusively by mrace8.

Strict Access Controls

Access to mrace8 members' personal data is restricted to staff who genuinely need it to carry out their responsibilities. All access to sensitive data is automatically logged and monitored. No staff member may access member data without proper authorisation, and every access is audited for accountability purposes.

Malaysia PDPA Compliance

Mrace8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that data is collected only with valid consent, used solely for the stated purposes, and that members have full rights to access, correct, or request deletion of their personal data.

No Data Sales

Mrace8 has never sold, rented, or traded members' personal data to third parties for marketing or any other commercial purpose, and never will. Your data belongs to you. mrace8 only shares the information necessary with technical service providers and payment processors who are bound by strict confidentiality agreements.

Regular Security Audits

Mrace8's security infrastructure is regularly audited by qualified independent third parties to identify and address any potential vulnerabilities. Penetration testing is conducted on a periodic basis, and any issues found are resolved promptly before they can be exploited.

Data Breach Response

While mrace8 takes every reasonable measure to prevent data breaches, we have a comprehensive incident response plan in place should the unexpected occur. Affected members will be notified within 72 hours, and recovery measures will be implemented immediately to minimise any impact on your privacy.

1. Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by mrace8 ("we", "Platform", "mrace8") and applies to all individuals who register for, access, or use the mrace8 platform at https://mrace8.best. This Policy sets out in detail how mrace8 collects, processes, stores, discloses, and protects your personal information.

By registering an account with mrace8 or continuing to use our platform after this Privacy Policy notice, you confirm that you have read and understood the terms set out herein. This Privacy Policy is to be read together with mrace8's Terms & Conditions and forms part of your agreement with us.

Key Summary: mrace8 only collects data that is strictly necessary, never sells your data to anyone, protects all information with high-grade encryption, and gives you full control over your own personal data.

Mrace8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection laws. In the event of any conflict between a translated version of this policy and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.

2. Information We Collect

2.1 Information You Provide Directly

When you register a mrace8 account, we collect the information you voluntarily provide. This includes your full name as per your Malaysian identification card, date of birth, active Malaysian mobile number, email address, and payment account details (Touch 'n Go eWallet account number, GrabPay, DuitNow, Boost, ShopeePay, or bank account details for FPX via Maybank2u or CIMB Clicks).

2.2 Automatically Collected Information

When you use the mrace8 platform, our systems automatically record certain technical information for security and service improvement purposes. This includes:

  • Your device's IP address and general location information (state/city)
  • Device type, operating system, and web browser you are using
  • Login and logout times and dates
  • Records of in-platform activity including games played, bet amounts, and financial transactions
  • Session data and cookies to ensure a smooth user experience
  • Technical error logs for troubleshooting purposes

2.3 Identity Verification Information

To comply with anti-money laundering (AML) requirements and age verification obligations, mrace8 may request additional identity verification documents from certain members. This may include a copy of your Malaysian identity card (MyKad), passport, utility bill as proof of address, or other relevant documents. All such documents are stored securely and accessed only by authorised personnel.

Data Type Purpose of Collection Retention Period
Registration information Identity verification, account management For the duration of active account + 7 years
Transaction records Payment processing, AML compliance 7 years from the transaction date
Game activity logs Security, dispute resolution 3 years from the date of activity
Technical data / IP logs Security, fraud prevention 12 months
ID verification documents KYC and legal compliance For the duration of active account + 7 years
Support communications Historical reference, issue resolution 3 years from the date of communication

3. How We Use Your Information

Mrace8 uses members' personal information only for lawful, stated purposes. We will not use your data for any other purpose without first obtaining your additional consent. The purposes for which mrace8 uses data are as follows:

  • Account management: Creating and maintaining your account, processing your registration, and verifying your identity as a legitimate mrace8 member
  • Transaction processing: Processing deposits and withdrawals via your preferred Malaysian payment method, including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX
  • Service provision: Provides access to all games on mrace8 – slots, Live Casino, Baccarat, Malaysia Super League and EPL Sports Betting, lottery, and match odds
  • Platform security: Detecting and preventing fraud, illegal activity, multiple account ownership, and other security threats
  • Legal compliance: Fulfilling mrace8's obligations under Malaysia's PDPA 2010, anti-money laundering laws, and directives from relevant authorities
  • Customer support: Providing assistance when you contact the mrace8 support team via Live Chat or email
  • Communications: Sending important notifications relating to your account, policy changes, and relevant promotions (subject to your communication preferences)
  • VIP Programme: Calculating and updating your VIP status and processing the associated benefits
  • Platform improvements: Analysing usage patterns (anonymously) to improve mrace8's functionality and user experience
mrace8 does not use your personal data to make automated decisions that significantly affect your rights or interests without human involvement. Any important decisions concerning your account are made by qualified staff.

4. Data Sharing & Disclosure

4.1 Third-Party Service Providers

To operate the mrace8 platform effectively, we share necessary data with several categories of carefully vetted third-party service providers. All such parties are bound by strict data protection agreements and may only use your information for the specific purposes we designate. This includes payment processors to facilitate your deposit and withdrawal transactions, game providers such as PG Soft, Pragmatic Play, and Spadegaming that require bet verification, as well as technical infrastructure and cloud service providers.

4.2 Legal Obligations

Mrace8 may be required to disclose members' personal information to government authorities or law enforcement bodies if compelled by a court order, subpoena, or other valid legal obligation. In such cases, mrace8 will take reasonable steps to notify the affected member of the disclosure, unless doing so is prohibited by law.

4.3 Data We Will Not Share

Mrace8 will under no circumstances sell, rent, or disclose your personal data to:

  • Third-party advertising or marketing companies for direct advertising purposes
  • Data brokers or information aggregators
  • Any entity with no legitimate need for that information
  • Third parties without your prior written consent

5. Data Storage & Security

All mrace8 members' personal data is stored on secure servers with multi-layered protection. Our servers are housed in data centres that comply with international security standards, with strict physical and digital access controls. Data is stored in encrypted format and backed up regularly to ensure continuity of service.

The technical and organisational security measures implemented by mrace8 include encryption of data in transit (SSL/TLS) and at rest, enterprise-grade firewalls and intrusion detection systems, two-factor authentication for internal administrative access, regular security audits by independent parties, data security training for all mrace8 staff, and a comprehensive incident response plan.

Note: While mrace8 takes all reasonable measures to protect your data, no internet-based data transmission system can be guaranteed 100% secure. You are also responsible for keeping your mrace8 account password confidential and must not share it with anyone.

6. Your Rights as a Data Subject

As a mrace8 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding the personal information we hold about you:

  • Right of Access: You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 21 business days.
  • Right to Rectification: If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update much of your basic information directly through your mrace8 account settings.
  • Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting the mrace8 support team.
  • Right to Restriction of Processing: In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
  • Right to Lodge a Complaint: If you believe that mrace8 has violated your privacy rights, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the above rights, please contact the mrace8 privacy team by email at support@mrace8.best with the subject line "Personal Data Rights Request". Include your full name, mrace8 account number, and details of your request. We will verify your identity before processing the request.

7. Use of Cookies & Tracking Technologies

Mrace8 uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit the mrace8 platform. They help us recognise you when you return, save your preferences, and maintain the security of your login session.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session security, and transaction processing. These cookies cannot be disabled without affecting platform functionality.
  • Preference Cookies: Saves your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand how members use the mrace8 platform (on an anonymous basis) so we can make relevant improvements.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the mrace8 platform. For more information on managing cookies, please refer to your browser settings.

8. Marketing Communications

By registering a mrace8 account, you agree to receive essential account-related communications such as transaction confirmations, security notifications, and policy updates. These communications cannot be opted out of as they are necessary for the secure management of your account.

For marketing communications such as promotions, bonus offers, and mrace8 platform news, we will obtain separate consent during registration. You may update your marketing communication preferences at any time through your mrace8 account settings or by contacting our support team. Requests to opt out of marketing communications will be processed within 5 business days.

mrace8 will not send marketing communications to members who have self-excluded from the platform. If you continue to receive communications after successfully self-excluding, please contact support@mrace8.best immediately.

9. Cross-Border Data Transfers

As an online betting platform that works with international game providers such as PG Soft, Pragmatic Play, Spadegaming, and others, some technical data may be processed on servers located outside Malaysia. This includes game session information required by game providers to verify round outcomes and ensure game integrity.

Mrace8 ensures that any cross-border data transfers are carried out with adequate safeguards through binding data processing agreements, approved standard contractual clauses, or other recognised protection mechanisms. We only work with providers that have a proven track record in data security.

10. Privacy Policy Updates & Contact Us

Mrace8 reserves the right to update this Privacy Policy at any time to reflect changes in our privacy practices, applicable laws, or new platform features we introduce. Where material changes are made, we will notify members by email or in-platform notification at least 14 days before the changes take effect. The latest effective date is always shown at the top of this document.

For any questions, concerns, or requests relating to this Privacy Policy or the protection of your personal data at mrace8, please contact us:

  • Email: support@mrace8.best (subject: Privacy Policy / Data Protection)
  • Live Chat: Available 24/7 directly on the mrace8 platform
  • Response Time: Under 2 minutes via Live Chat; up to 24 hours via email

This Privacy Policy forms part of mrace8's Terms & Conditions and is to be read together with them. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating to privacy and data protection, this Privacy Policy shall prevail.

Your Privacy Rights
Right to Access
View the data we hold about you
Right to Rectification
Correct inaccurate data
Withdraw Consent
Opt out of marketing communications
Restriction of Processing
Restrict data processing in certain circumstances
Right to Lodge a Complaint
Complaints to the Malaysia PDPA Commissioner
Related Links
Contact the Privacy Team
Email
support@mrace8.best
Live Chat
24/7 on the mrace8 platform
Data Request Response Times
Within 21 business days
Play Safe at mrace8

Your data is protected. Your privacy is respected. Register for free and enjoy the best experience with mrace8!

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Your Privacy Rights at mrace8 Explained

Mrace8 is committed to respecting and facilitating the exercise of every Malaysian member's privacy rights

Right to Know

You have the right to know exactly what data we collect, why we need it, and how it is used. This Privacy Policy is written in plain language to ensure you always know what happens to your information at mrace8.

Right to Data Rectification

If any personal information held on record by mrace8 is inaccurate, you may request a correction at any time. Most basic details can be updated directly through your account settings without needing to contact support.

Right of Data Access

You may request a complete copy of all personal data that mrace8 holds about you. Submit your request to support@mrace8.best and we will process it within 21 business days following verification of your identity.

Right to Withdraw Consent

You can opt out of mrace8 marketing communications at any time via the unsubscribe link in any email or through your account settings. Requests will be processed within 5 business days.

Right to Restriction of Processing

In certain situations, such as when there is a dispute regarding the accuracy of your data, you may request that mrace8 restrict the processing of your data while the matter is being resolved. Contact mrace8 support to find out more.

Right to Lodge a Complaint

If you are dissatisfied with how mrace8 handles your privacy, you have the right to lodge a formal complaint with Malaysia's Personal Data Protection Commissioner under the PDPA 2010, after contacting us first.

Frequently Asked Questions About mrace8's Privacy Policy

Answers to the most frequently asked questions from members about privacy and data protection at mrace8

No, mrace8 has never sold, rented, or disclosed member personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you. mrace8 only shares information that is strictly necessary with carefully selected technical service providers such as payment processors and game providers, and solely for the specific purposes required to operate the platform. All such third parties are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.

All financial information, including your Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and bank account details, is protected with 256-bit SSL encryption during transmission and stored in encrypted form on mrace8's secure servers. mrace8 does not store your e-wallet or online banking PIN or password. All transactions are processed through secure payment gateways that comply with payment industry security standards (PCI DSS). mrace8 staff do not have access to your sensitive financial information.

When you close your mrace8 account, we do not immediately delete all your data, due to legal compliance requirements. Financial transaction records are retained for 7 years as required under Malaysian law for audit and anti-money laundering purposes. Game activity logs are retained for 3 years for potential dispute resolution. Basic registration information and identity verification documents are retained for 7 years after account closure. Once the mandatory retention period has expired, all data will be securely deleted.

mrace8 has a comprehensive incident response plan to address any data breaches promptly. In the event of a breach that may affect members' personal data, mrace8 will take immediate steps to contain and investigate the incident, notify affected members within 72 hours via their registered email, report to the Malaysia Personal Data Protection Commissioner as required under the PDPA, and implement appropriate remediation measures including fixing any identified security vulnerabilities. Transparency is a top priority for mrace8 in such situations.

You may request the deletion of your personal data, though this is subject to mrace8's legal obligations. We are unable to delete data required for legal compliance, such as financial transaction records (retained for 7 years under Malaysian law) or data needed to resolve outstanding disputes. For other data not subject to mandatory retention requirements, mrace8 will process deletion requests within 30 business days following identity verification. Submit your request to support@mrace8.best with the subject line "Data Deletion Request".

No, mrace8 does not use third-party cookies to track your activity outside the mrace8 platform. The cookies we use are limited to the operation and security of the mrace8 platform only. These include essential cookies for secure login and session verification, preference cookies to save your settings, internal analytics cookies to understand how the platform is used (anonymously and in aggregate), and security cookies to detect suspicious activity within the platform. You can manage cookies through your web browser settings, though disabling certain cookies may affect the functionality of the mrace8 platform.

Privacy & Security – mrace8's Priority

Licensed & Approved
SSL 256-bit
PDPA Compliant
24/7 Support
Local Payments
Data Protected

Your Privacy Is Protected – Join mrace8 with Confidence!

Your data is protected with 256-bit SSL encryption and mrace8 is fully compliant with Malaysia's PDPA 2010. Register for free today and enjoy a secure betting experience alongside more than 500,000 Malaysian members.

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